Help Guides and Support

All devices have a unique identity number, known as the International Mobile Equipment Identity (IMEI) number or MEID number (Mobile Equipment Identifier). No two devices will have the same IMEI or MEID, which makes it a very useful tool for tracking lost/stolen mobile phones or tablets. iPhone / iPad - For the iPhone 5, 5c, 5s and the original iPhone you can look at the back and see the IMEI number engraved near the bottom of the phone. For the MEID number, use the same number but take away the last two digits. - For the iPhone 3G, 3GS, 4 & 4s you can...

So you have joined the thousands of people which drop their iPhone's or iPad, this can be anything from a harmless knock, to a more severely damaged phone. Either-way this issue is going to need to be repaired.

If you're an iPhone user, you will probably know how to perform a force reset if your phone is playing up. To do this on all iPhones (up to the 7 and 7 Plus) all you need to do is hold down both the power/lock button and the home button together for a few seconds, and then a white screen with the Apple logo will appear.  However. if you're new to the Apple family and have just bought an iPhone 7, or if you've just upgraded you might be very confused why the usual method isn't working...  Due to the iPhone...

Why is it important to have a passcode on your iPhone? Protecting your personal information is crucial in today's digital age. Setting up a passcode on your iPhone adds an extra layer of security, ensuring that only you can access your device and the sensitive data it contains. How to set up a passcode on your iPhone Setting up a passcode on your iPhone is a simple process. Just follow these steps: Step 1: Open the Settings app On your iPhone's home screen, locate the Settings app and tap on it to open. Step 2: Tap on "Face ID &...

What is DFU mode? DFU stands for Device Firmware Update. It is a mode that allows you to restore your iPhone to its original factory settings and install a new firmware. DFU mode is often used when your iPhone is experiencing software issues or needs a complete reset. Why would you need to put your iPhone in DFU mode? There are several reasons why you might need to put your iPhone in DFU mode: To fix software issues or errors To jailbreak your iPhone To downgrade to an older firmware version To unlock your iPhone How to put your iPhone...