Frequently asked questions.

FAQ

Q: How much are your repairs?
A: This depends on the make and model of device. You can contact us today to get a free quote on your device.

Q: Which Apple models can you repair?
A: We repair the 5, 5c, 5s, 5se, 6, 6s, 6 plus, 6s plus, 7, and 7 plus.  We can repair older models of the iPhone but you will need to contact us directly to see if its something we can help you with.

Q: Which Samsung models can you repair?
A: We repair the Samsung A range, J range and Note range of phones. We cannot currently repair any Samsung models that have a curved screen. We can give you a quote but this repair would be performed off site thank you.

Q: Which Sony models can you repair?
A: We repair a range of Sony Devices please get in touch with us with your model number and we can provide you a free quote on the repair.

Q: Can you also repair tablets?
A: Yes, we can repair all iPads from the iPad 2 all the way to the iPad pro, including all Airs and all Minis. The only kind of iPad we can’t repair is the original iPad 1 (Model numbers A1219 and A1337).

We can also repair Samsung tablets but will need the exact name and model number to quote you a repair on this.  At present, we don’t offer repairs on other tablet brands such as Huawei, Lenovo, Acer, etc. at this time.

Q: Can you also repair desktop computers and laptops.
A: Yes, we offer a range of supplementary services in addition to mobile repair. We can diagnose and test your computer for a range of issues. We can install components such as graphics cards, new RAM etc, upgrade components, run a performance test on your computer, Update drivers and we can also provide software for you. Please get in touch if you need any of these additional services.

Q: Can you repair Smartwatches?
A: We are currently looking into offering this service. The first smart watches we will support is Apple Watches. This will be offered in Mid-2018.

Q: Why do you need my password/passcode?
A: The passcode is required for testing your device after the repair, to make sure we’ve done the job properly.  This usually just involves moving icons around on the home screen, accessing the camera if it’s been replaced, etc.  Your personal data, photos etc will not be accessed. You do not need to provide your passcode but our device testing will be limited by this.