Rewards Program

1. How does the RepairMedia Customer Rewards program work?

The RepairMedia Customer Rewards program is a loyalty program that allows you to earn discounts and coupons on your purchases. Every time you make a purchase, you will earn points that can be redeemed for exclusive discounts and coupons.

2. How do I join the RepairMedia Customer Rewards program?

To join the RepairMedia Customer Rewards program, simply create an account on our website. Once you have an account, you will automatically start earning points with every purchase.

3. How do I earn points?

You can earn points by making purchases on our website. For every £1 you spend, you will earn 25 points. Points are automatically added to your account after each purchase. You can also follow us on social media or share a post to earn additional points. We also give you a points boost on your birthday! 🎂

4. How do I redeem my points for discounts and coupons?

To redeem your points, simply go to your account page and click on the "Rewards" tab. From there, you can see how many points you have and choose which discounts or coupons you would like to redeem. Once you select a reward, a unique discount code will be generated for you to use during checkout.

5. Can I combine my points with other discounts or coupons?

No, points cannot be combined with other discounts or coupons. However, you can choose to either use your points or apply a discount code during checkout.

6. Do my points expire?

No, your points do not expire. You can accumulate points over time and choose when to redeem them for discounts and coupons.

7. Can I earn points on discounted or sale items?

Yes, you can earn points on all purchases, including discounted or sale items. The number of points you earn is based on the total amount spent, regardless of any discounts applied.

8. What happens if I return a purchase that earned me points?

If you return a purchase that earned you points, the points will be deducted from your account. If you have already redeemed the points for a discount or coupon, the value of the discount or coupon will be deducted from your refund.

9. How can I check my points balance?

You can check your points balance by logging into your account and going to the "Rewards" tab on your account page. Your current points balance will be displayed there.

10. Can I transfer my points to someone else?

No, points are non-transferable and can only be used by the account holder who earned them.

11. What do I get if I refer friends or family?

Easy we give the person you referred a £10.00 discount and you will get a £15.00 off voucher.