iPhone Battery management system (BMS) Board Swap Service

RepairMedia

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BMS transfer:

Moving the BMS ( Battery Management System) requires spot welding. This eliminates the notification and the phone will show battery health again within settings it will also remove the not detected battery message. This is an additional service and will cost extra. The phone must have the original battery for this service to be successful. if you have already replaced your battery but not swapped the BMS then this won't be available for you. We can restore the battery health setting and remove the warning for extra using a BMS programmer. Please contact us if you are wanting this additional service.

 

  

Certified Technicians

Device Status Inspection

Extensive Testing

Speedy Service

Tracked Shipping

Local Drop off

High Quality Parts

Satisfaction Guarantee 

Device Collection

 


iPhone Battery Replacement Repair Service

HOW THE SERVICE WORKS

• You select which Phone Models you need replacement from the list above.

• You post the device to us (At your cost)

• We replace the battery with a new one.

• We post the device(s) back to you on the same day where possible (depending on workload - Estimated 1-3 days turnaround time - ASAP if you paid for special delivery)

• Please include inside the package, Your Name, Contact Number & Order Number!!

• We ship your device back to you using the service of your choice. (eBay Tracked Delivery, 1st Class Signed for OR Royal Mail Special delivery)


What you get?

1x iPhone Battery Replacement & Tracked Delivery Back To you, the postage is upgradeable at checkout to Special Delivery if you wish for your peace of mind.


Insurance:

When you post the device to us make sure you use a service that has insurance. if the device is lost on the way to us, we cannot be held responsible.

When we post back the device to you after repair, If you selected Special Delivery we will make sure your device is fully insured on the way back. if the device is lost in transit on return we can help you make a claim to the courier.

If you selected a lesser service then we will ship back with your choice of company.

For peace of mind we recommend you send via special delivery and select this option at checkout.

Compensation amounts for shipping selected:

Royal Mail 48 Compensation - £125.00

Special Delivery Compensation (1PM) - £1000.00

Special Delivery Compensation (9am) - £2500.00


Notes:

  • Make sure you have backed up your data before shipping your device. we cannot be held responsibility for any data loss. It is the customers responsibility to make sure they have an up to date backup before shipping.
  • If the item gets lost during return shipping, we will help you make a claim against the shipping company. We cannot be held responsible for this as its outside our control.
  • Failure to request insurance, renders any shipping damages solely the responsibility of the customer and RepairMedia assumes no liability in case of damages during shipping.  Furthermore, devices not shipped in their original packages are more prone to damage during shipping; if you send us your device in a generic box, we will ship it back to you in a generic box at your own risk.  If you are providing your own shipping label, be sure to include insurance on it if you wish to do so; we are unable to provide insurance to pre-purchased labels.


If you need customer support get in touch and we will assist.


Payments Methods

We only accept eBay Payments (Including credit/debit cards) as a method of payment because it is the one of the safest, easiest and quickest ways to purchase online, you are ensured that your purchase is fully protected and guaranteed. If you don't have an account then we advise you create one as it ensures we are protected against Fraudulent Buyers And Your Purchase is fully Protected.


Postage And Delivery

All items securely posted in bubble wrapped envelopes or parcels depending on size of order.

We do not post on Saturday/Sundays along with Bank Holidays.

We offer express and premium postage upgrades for that extra quick guaranteed delivery.

We will only ship to the address you provided you may not change this once your order is confirmed. Get in touch if you need support with this.


 

Reviews and Feedback

Feedback Star

As a company we take feedback and product reviews very seriously. If you are having any problems with your item please get in touch first before leaving any feedback, We can usually help you resolve your problem so contact us first. If you are happy with your purchase then please do leave feedback it shows we have done a good job and allows any potential new customers to see that we offer a first class service.


Our Return Policy

Returns Icon

Change Of Mind - If you decide not to proceed with the service, contact us we will refund you.

Faulty/Damaged Item- If the item arrives damaged or scratched please contact us as we will need to open a claim with the postage company.

 

Warranty of the repair - We offer a 60 day no quibble warranty.

 

 


Time to join the RepairMedia experience.

Get your device repaired without breaking the bank!

What devices do you repair?

We offer a range of device repairs for most models. This includes Laptops, Phones, Tablets, Desktop computers & game consoles. If your device is not listed please contact us with the information and we can check to see if we support your repair.

Do you offer a warranty on the repair?

We offer a 60-day warranty on all our device or mobile repairs. This means that if you experience any issues with your device within 60 days of the repair, we will fix it free of charge. Please note that this warranty does not cover any damages caused by accidents, misuse, or unauthorized repairs. View Repairs Policy

Will I be charged if the device is not repairable?

We offer a No Fix, No Fee guarantee which means we don't charge you for the repair attempt. A handling fee of £9.99 is applied along with postage costs if you choose to have the device shipped back to you to cover our costs and time.

How long does a repair normally take?

This depends on parts availability, schedule and if you pre-booked. We normally aim to take no longer than 1-5 days but this can be longer depending on how complex the repair is. Let us know your requirements and we can estimate a turn around time.

I am not sure what the issue is with my device what should I do?

Don’t worry – this is exactly what our diagnostic service is for. This service will explore and discover the issues your device may have, We shall then get in touch to let you know what the problem is, and how much it will cost to repair the problem.

What If I have ordered the wrong service?

Don’t panic – if you’ve ordered the incorrect service just get in touch and we can swap the repair to the correct service for you.

How do I ship the device to you?

We can provide a pre-paid label or you can ship directly yourself. We strongly recommend that you use “Royal Mail Special Delivery / Royal Mail Recorded Delivery” – this provides peace of mind that your device is insured and that it arrives requiring a signature to us. Use a sturdy shipping box or padded envelope to protect your device during transit. Include a copy of your receipt or proof of purchase inside the package. Securely seal the package with tape to ensure it does not open during shipping. Address the package to: RepairMedia (ITD), 277 Old Wakefield Rd, Moldgreen, Huddersfield HD5 8AG If provided with a prepaid label, affix it to the package. If not, choose a reliable shipping service and pay for the shipping costs. Consider using a trackable shipping service or purchasing shipping insurance for added security.

What shall I do to prepare the device for shipping?

Before sending your device, it is crucial to ensure that it is properly prepared for shipping. Follow these steps: Back up all your data and remove any personal information from the device. Disable any passcodes or security features on the device. Remove any SIM cards or memory cards from the device. Place the device in a protective case or wrap it securely in bubble wrap to prevent any damage during transit. Please include your Order Number in the parcel if self shipping. Shipping Guide

Where can I find my order number?

Once your order is placed you can grab your unique order reference from the final page of the ordering process or at the top of the confirmation email. You’ll need this to write it on the packaging when you send your device in the post to us. (RM-XXXX) as an example.

What Parts do you use for your repair service?

We only use the best parts possible – if we can’t use original parts, then we’ll use the closest quality possible that we offer. Unless you requested a specific quality part.

Do we need the device passcode?

The device passcode is only required for testing the device before and after the repair. This simply involves testing the device, and at no time will your personal data be accessed. However its helpful if you provide this to us. If you have not allowed our technicians to fully test the device. Either the phone was password protected or not accessible so we could not fully complete diagnostics / fault finding. We will not cover additional faults as was unable to test due to security. It is the customers responsibility to provide a passcode or wipe the device of personal data before shipping so we can test thoroughly.

What other devices do you repair?

Yes, in fact we can undertake most board-level repair services, and not just on devices such as smartphones and tablets. Our services can span to include laptops (such as repairing laptop charging jacks, USB ports and the replacement of most damaged or faulty SMD components). Simply describe your problem on the quote form.

what is your shipping address?

If you are posting or dropping in store please find our address here: RepairMedia (ITD) 277 Old Wakefield Rd, Moldgreen, Huddersfield HD5 8AG

Which Apple models can you repair?

We can repair all Apple models from iPhone 5 to the iPhone 15 and we also offer glass back replacements.

Which Samsung models can you repair?

We can repair most Samsung models from Samsung A Series to Samsung S Series.

How do I check the progress of the repair

You can check order progress in the My Account Section, Click the order number and then look at the bottom of the page there is a progress tracker with status updates.

Can I get an invoice for the repair?

Yes certainly this is available in your 'my account' section and on the order confirmation email

How do I track my Shipment?

You can visit our order tracking page here: Order Tracking


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