What is Covered Under Your Repair Warranties?

Posted by Repair Media on

When it comes to purchasing a new product or repair service, one of the most important considerations is the warranty. A warranty provides peace of mind, assuring you that the manufacturer / repairer's will take care of any issues that may arise with the product. However, it's essential to understand the limitations of a warranty, especially when it comes to accidental damage.

What is covered under warranty?

Before delving into what is not covered, let's first discuss what is covered under a typical warranty. A warranty covers defects in materials and workmanship. This means that if your device malfunctions due to a manufacturing defect or faulty parts, RepairMedia will repair or replace it at no cost to you.

What is accidental damage?

Accidental damage refers to any damage that occurs due to unforeseen circumstances or user error. This can include drops, spills, cracks, or any other damage that is not a result of a manufacturing or repairs defect. While accidental damage can be frustrating, it is important to understand that it is not covered under our warranty.

Why don't warranties cover accidental damage?

Warranties are designed to protect against defects in materials and workmanship, not against accidents or misuse. Accidental damage is considered outside the scope of a warranty because it is not the fault of the manufacturer. It is the responsibility of the user to handle the product with care and take precautions to prevent accidental damage.

What are my options for accidental damage coverage?

If you are concerned about accidental damage and want coverage beyond what the warranty provides, there are options available. Many manufacturers or repair centres offer extended warranties or protection plans that cover accidental damage. These plans typically come at an additional cost but can provide peace of mind knowing that your product is protected against accidental damage.

How can I prevent accidental damage?

While accidents can happen, there are steps you can take to minimize the risk of accidental damage to your product. Here are a few tips:

  1. Use protective cases or covers to shield your product from drops and impacts.
  2. Avoid exposing your product to water or other liquids.
  3. Handle your product with care and avoid rough handling.
  4. Follow the manufacturer's instructions for proper use and maintenance.

By following these tips, you can reduce the likelihood of accidental damage and prolong the lifespan of your product.


While warranties provide valuable protection against manufacturing and repair defects, it's important to understand their limitations. Accidental damage is not covered under our warranty, as it is considered outside the scope of the our responsibility. If you are concerned about accidental damage, consider purchasing an extended warranty or protection plan that specifically covers such incidents. Additionally, taking preventive measures can help minimize the risk of accidental damage and ensure the longevity of your product.

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