Track a shipment / order
Enter your Shipping / Postal tracking number:
Shipping Status Tracker:
To track your shipping, please follow these steps:
- Locate your shipping confirmation email. This email was sent to the email address you provided during the checkout process.
- Open the email and look for the tracking number. The tracking number is a unique postal tracking number assigned to your order.
- Visit our website and navigate to the "Order Tracking" page.
- Enter your tracking number in the designated field on the "Track Order" page.
- Click the "Track" button to retrieve the latest information about your order.
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Not what you are looking for?
Looking for an update on your repair
To track your repair status, please follow these steps:
- Locate your order confirmation email. This email was sent to the email address you provided during the checkout process.
- Open the email and look for the order number. The order number is a unique identifier assigned to your order. (RM-XXX)
- Visit our website and navigate to the "Orders" page. (Make sure you are logged into your account)
- Click Your order Number within the "Order History" section and beneath the information you can view the status of the repair or download an invoice from us.
- You will then arrive at the order status page with updates about your repair / the status of the order.
In the "my account" section click the order number (RM-16XX)
Look at the bottom right of the page. You should see the "track your order" button
You should see the full details of the order. Including progress status.